Reinstalled latest GPU drivers with Driver Cleaner. ![]() ![]() Output - Opengl for windows, Direct3d9, DirectX(DirectDraw)ĭid the same with DXVA3 (d3d11 hardware decoding) That one shows the same : Stream 0 - Type : Video, Codec : MPEG-H Part2/HEVC (H.265) (hevc) I have another video that does not play video but only plays audio. Under codec information, it shows for Stream 0 - Type : Video, Codec : MPEG-H Part2/HEVC (H.265) (hevc) Hardware accelerated decoding = D3D11 Video Acceleration The 2nd one is after I changed video settings to d3d11 through the method below. the first one is with default VLC settings. I have a Haswell-E i7 5930k 4.2ghz with 16GB DDR4 ram. 6) If that fails to fix the problem go to Windows Settings > Apps > Apps & Features to highlight Microsoft Store, choose Advanced Options, then Reset. Step 02 Input the H265 file (s) you need to convert. Or in the Search type wsreset.exe select Run as administrator. Step 01 Download and install HitPaw Video Converter on your Windows computer. My PC specs are GTX 1080Ti with latest nvidia drivers and am using the latest version of Windows 10 圆4. 5) Type CMD in Search box, Run CMD as administrator, type WSReset.exe and hit Enter. Ask for the "video queue.No video playback for HEVC videos but I am seeing a grey screen when playback starts and audio works just fine. If you are in need of one-to-one support, feel free to contact our agents here. If that bug can be reproducible on Windows or macOS, I would be happy to advocate for a fix on your behalf. Are you experiencing the problem too? If so, the community would need more information about your application version, system, and media to verify a bug like that. I apologize that the dialog box doesn't really help editors fix the issue.Īs far as I know, there was nothing that broke the HEVC codec in any build of Rush, including the current one. I always ask for users to check those things first. If you are operating on Windows, there is also a possibility that the HEVC codec needs to be installed int your system. Though the problem can arise because of various reasons, the issue is usually related to licensing and using the Starter version of Rush. My responses are guided by the many posts I've handled on the topic. These extensions are designed to take advantage of hardware capabilities on some newer devices including those with an Intel 7th Generation Core processor and newer GPU to support 4K and Ultra HD content. I speak directly with the product team regularly. The Microsoft Store should open with a page for 'HEVC Video Extensions from Device Manufacturer.' If your PC hardware comes with a license, you can just click Install to download the codec. Play High Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device. u/areking: There is one more official extension in Microsoft Store which is almost identical to the paid extension, available free of charge (unlike the paid one, the free extension requires that your PC supports decoding HEVC. I'm also an editor, a Rush user, and have supported Rush since the app came out. OEMs may preinstall the codec to computers shipping with Windows 10 to enable HEVC codec support out of the box. I'm sorry if you do not think my information is correct. We are your colleagues and are all here volunteering time, so we ask for mutual respect and support here. It's fine to criticize Adobe and its products in Adobe Community forums, but please don't attack fellow contributors (including Adobe employees). And I am reluctanct to educate an Adobe employee when Adobe should be handling that. ![]() He obtained his information from other misguided posts. Windows 10 comes with capability to support video files that are encoded with High-Efficiency Video Coding (), which is also referred to as H.265 video.However, Microsoft requires payment for their official codecs and does not include them as part of Windows 10.
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